Welcome to Closet FAQs! Here you’ll find answers to the questions we get most often about our products, orders, and shipping.
1️⃣ How long does delivery take?
- Orders are usually delivered within 3–5 business days across Pakistan.
- Delivery time may vary depending on your city or during sales and promotions.
2️⃣ Do you offer returns or exchanges?
- No. Closet does not offer returns or exchanges.
- All sales are final, so please double-check product descriptions, sizes, and images before placing an order.
3️⃣ What if I receive a damaged or incorrect item?
- Contact us within 24 hours of receiving your order.
- Please send clear images of the damaged/incorrect product and packaging.
- Our team will review your case individually.
4️⃣ Can I cancel my order after placing it?
- Once your order is confirmed, it cannot be canceled.
- We recommend reviewing your order carefully before finalizing your purchase.
5️⃣ How can I track my order?
- You will receive a tracking number (if applicable) once your order has been dispatched.
- For updates, you can contact our support team via email or WhatsApp.
6️⃣ Do you deliver nationwide?
- Yes! Closet delivers to all cities in Pakistan.
7️⃣ How can I contact Closet for support?
📧 Email: support@closet.it.com
📱 WhatsApp/Phone: +92 3372128797
8️⃣ Are the colors on the website accurate?
- Product images are as accurate as possible, but slight variations may occur due to screen settings or lighting.
- These variations are not considered defects.